As documented in the Qualified Cookies policy, Qualified uses a number of cookies in our websites and our Qualified Messenger.
For optimum experience on the Qualified platform the Qualified Messenger sets three specific cookies:
- qualified_session
- _q_state
- __q_domainTest
We recommend our customers label these three cookies as “strictly necessary” to ensure that our application and service will be able to give our customers the most accurate information regarding the visitors to their sites. We do not set cookies on behalf of third-party applications, such as Clearbit, 6sense, Pardot, and Google Analytics.
Please note that Qualified has the ability to respect any pre-existing cookie opt-ins on our customers' websites. Please contact your Success Architect to get this set up. You can also add Qualified to your content security policy provider.
Cookies set by Qualified for website visitor logging:
Cookie Name |
Service |
Description |
Duration |
|---|---|---|---|
_q_state_XXXXXXXXXXXXXXX |
Qualified.com |
Contains a number of attributes identifying the website visitor and their interaction with the Qualified Chat Messenger. This identifier is stored in the website visitor’s browser as well as the Qualified Service. |
10 Years by default, but can be changed on a Qualified account by Qualified account basis |
__q_domainTest |
Qualified.com |
This is a cookie used in rare cases if Qualified is unable to detect the domain where Qualified is being instantiated. It is set and immediately unset. |
Expired |
Cookies set by Qualified on employee end-points:
Cookie Name |
Service |
Description |
Duration |
|---|---|---|---|
qualified_session* |
Qualified.com |
Identifies a user of the Qualified Application’s (this is a Qualified user using the Qualified application) login to the Qualified Application. This cookie isn’t set on website visitors. This cookie is only used to ensure users using the Qualified application can log into the service. |
Session |
* This cookie is only set on app.qualified.com for our customer’s employees when they log into Qualified. Customers do not need to include this cookie in their own Cookie policy.
Reading Third-Party Cookies
Consent
Qualified has the ability to respect any pre-existing cookie opt-ins/opt-outs on our customers' websites. Please contact support for the ability to do this. You can also add Qualified to your content security policy provider.
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