Inside the Ohana
/ Episode
10

Inside the Ohana: The Value of Community with Thomas Theunen, Head of Commerce at Forward

On this episode, Thomas, first Belgian Golden Hoodie winner, shares practical tips for networking within the Salesforce ecosystem.

​Forward helps both B2B and B2C companies to connect with their customers, by combining commerce, marketing and service.

Industry
IT Services and IT Consulting
Founded
2017
Thomas Theunen

Guest Bio

 Thomas started in 2011 as an Intershop Commerce developer and, after seeing the light six years later, switched to Salesforce B2C Commerce Cloud. Spreading his wings, Thomas learned about multiple products of Salesforce over the past few years to implement multi-cloud projects (Commerce, Service, and Marketing.) Since 2021 Thomas is also a Salesforce Instructor for the ARC300 (B2C Commerce Architect) course and the proud owner of a Golden Hoodie since 2022.

Guest Bio

 Thomas started in 2011 as an Intershop Commerce developer and, after seeing the light six years later, switched to Salesforce B2C Commerce Cloud. Spreading his wings, Thomas learned about multiple products of Salesforce over the past few years to implement multi-cloud projects (Commerce, Service, and Marketing.) Since 2021 Thomas is also a Salesforce Instructor for the ARC300 (B2C Commerce Architect) course and the proud owner of a Golden Hoodie since 2022.

Episode Summary

Thomas Theunen, Head of Commerce at Forward and the first Belgian Golden Hoodie winner, shares practical tips for networking within the Salesforce ecosystem.

Key Takeaways

Quotes

“You can’t do everything. You can’t know everything. You need to rely on the knowledge of other people and not just within your own company, but also outside.”

Episode Highlights

*(1:33) - Ohana Origins: Meet Thomas Theunen

*(9:28) -  What Does the Ohana mean to Thomas?

*(15:50) - What’s Cooking: Thomas’ Current Role at Forward

*(19:13) - Future Forecast: What’s in Store for the Trailblazer community?

*(20:04) - Advice for Aspiring Trailblazers *(21:29) - Lightning Round!

Episodes Transcript

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