Play: Not the Right Person to Chat? Transfer It Over!
In this play, see how transferring a chat to another person could be the right move.
What is it?
Did you know that with Qualified, you can transfer chats? Maybe you're in a conversation with a prospect that someone else is more suited to tackle or maybe it's just that you've just gotta run for the day. Qualified has you covered.
Why does it work?
If you told me you had questions about Qualified, I'd say "sure, no problem!" However, if you told me you had questions about Outer Space I would need to phone a friend on that one☄️. If you're in a conversation with a prospect and you know that someone else on your team could answer his/her questions- why wait?! Yes, you could offer up someone's calendar so they can get a meeting on the books, but maybe you could get their question answer right away. What a frictionless buying experience for your prospect 🥳
When should you use it?
If you need to transfer a chat to a colleague, make sure first that they're online and then send over a quick heads up (via slack or teams) so that they can know it's coming. Once it's been picked up, you're all set!
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