Inside the Ohana: The Value of Reinvention
Dan Darcy, Chief Customer Officer at Qualified, reflects on the past year of hosting Inside the Ohana and shares marketing advice for continuous reinvention.
Qualified is the pipeline generation platform for revenue teams that use Salesforce. Leading B2B brands such as Adobe, LaunchDarkly, SurveyMonkey, ThoughtSpot, and VMWare trust Qualified to grow their pipeline by tapping into their greatest sales & marketing asset—the corporate website—to identify the most valuable buyers, uncover signals of buyer intent, and instantly start sales conversations. Customers that use Qualified report a 10X increase in sales meetings, a 4X increase in lead conversion, and a 6X increase in pipeline. Qualified, built on Salesforce, connects the website with Salesforce data to identify account-based buyer intent and facilitate real-time sales conversations. Qualified is ranked #1 on the Salesforce AppExchange and is ranked #1 across over 20 categories on G2. Headquartered in San Francisco, Qualified is led by former Salesforce CMO Kraig Swensrud and former Salesforce product SVP Sean Whiteley and funded by Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. To learn more, visit qualified.com.
Guest Bio
Dan Darcy is Chief Customer Officer at Qualified.com, a pipeline generation platform purpose-built for Salesforce. Check out the Pipeline Cloud product at Qualified.com.Previously, Dan Darcy was at Salesforce for 13 years, where in his last role, he led enablement for Salesforce's distribution team and partner ecosystem and was Senior Vice President of Global Enablement at Salesforce.
In previous roles, he served as the head of customer visions for Salesforce's Chairman and CEO, Marc Benioff. Dan brings more than 20 years of experience helping companies develop product priorities and deliver them to the market. In his previous roles at Salesforce, he has championed the voice of Salesforce's customers and created market-moving product visions that thousands have come to recognize in his signature Dreamforce demos.
Prior to Salesforce, Dan was in operations for product and sales organizations at companies like Hyperion-Oracle and Fisher Investments. He serves on the board of Junipero Serra High School and holds a bachelor's degree in commerce marketing from Santa Clara University.
Guest Bio
Dan Darcy is Chief Customer Officer at Qualified.com, a pipeline generation platform purpose-built for Salesforce. Check out the Pipeline Cloud product at Qualified.com.Previously, Dan Darcy was at Salesforce for 13 years, where in his last role, he led enablement for Salesforce's distribution team and partner ecosystem and was Senior Vice President of Global Enablement at Salesforce.
In previous roles, he served as the head of customer visions for Salesforce's Chairman and CEO, Marc Benioff. Dan brings more than 20 years of experience helping companies develop product priorities and deliver them to the market. In his previous roles at Salesforce, he has championed the voice of Salesforce's customers and created market-moving product visions that thousands have come to recognize in his signature Dreamforce demos.
Prior to Salesforce, Dan was in operations for product and sales organizations at companies like Hyperion-Oracle and Fisher Investments. He serves on the board of Junipero Serra High School and holds a bachelor's degree in commerce marketing from Santa Clara University.
Episode Summary
In this special episode, Dan Darcy, Chief Customer Officer at Qualified, steps away his hosting duties to take us through his legendary 13-year journey at Salesforce. Hear about his most successful demo and marketing insights for ongoing innovation. Plus, we revisit the past year of "Inside the Ohana" and the remarkable guests Dan has had the honor of interviewing.
Key Takeaways
Quotes
“I think the biggest lesson I learned [at Salesforce] was don’t be complacent. You hear me say this all the time, don’t be boring, you know? That in my mind, it’s the same thing.” ––Dan Darcy, CCO, Qualified
Episode Highlights
*(01:30) - Looking back at 1 year of Inside the Ohana
*(03:00) - Ohana Origins: Dan’s introduction to Salesforce
*(07:00) - What does the Ohana mean to Dan?
*(11:00) - What’s Cooking: Dan’s role at Qualified
*(14:00) - Future Forecast: What’s in store for the future of the Salesforce ecosystem?
*(15:00) - Advice for aspiring marketing professionals
*(16:30) - Lightning Round!
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